Here is a great idea to increase customer service in your business or organization. It is a very innovative idea called ProCallback by Mercia Networks. What happens is that the customer can leave a number on a website so that the owner of the website will call the customer because they have receive a text message or web call back request letting them know that there is a customer that is seeking information.
This is one of the best inventions to come along in a long time. Customer service can get a boost from this technology, and it can increase the sales through the website of any business. It is easy to add web callback boxes to an existing website. And this is an inexpensive technology that works anywhere in the world. Follow the above link to learn more.