Answering Services

For an Answering Service, there are none better than Map Communications. They are the leader in Call Center Excellence. They offer a free 7 day trial for their services, so that you will be convinced of their quality of service, without any obligation. They have 24 hours of online access.

You will have a toll free number for your own advertisement to the USA and Canada that you can forward calls to. A live operator will answer your calls with the fastest service in the industry. Your callers will never be put on hold. They have an automated call roster system, to make sure your calls or messages are not sent to the wrong person. You can even receive messages via your cell phone, pager, fax or email; or maybe you prefer to receive live phone calls to your cell or home phone. They will even help your customers with your company website. You can view online the activity of your services 24 hours a day 7 days a week with online management tools. They will customize the service for you, to meet your needs. They will even screen your calls the way you want them screened.

You can reach the Sales Department toll free at 800-627-7155 or via email at mapsales@mapcommunications.com. Once you are a member, the service does not stop there; you can reach Customer Service at 800-627-0114 or via email at custsvc@mapcommunications.com. You can also mail them at MAP Communications, Inc., 840 Greenbrier Circle, Chesapeake, VA 23320. Check out their website now at www.mapcommunications.com.

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